Matagumpay na naisagawa ang dalawang araw na Orientation-Writeshop on Crafting the Citizen’s Charter of the Provincial Government of Palawan na pinangunahan ni OIC Sharlene D. Vilches, at kasalukuyan ring Vice Chairperson ng Committee on Anti-Red Tape (CART).
Dinaluhan ito ng mga mga department heads mga kinatawan ng mga opisina at mga miyembro ng komite.
Ang nabanggit na oryentasyon ay bilang tugon sa ikatlong agenda ng Pamahalaang Panlalawigan ng Palawan na nakapaloob naman sa 8-Point Agenda ng Pamahalaang Nasyunal sa pamumuno ng Pangulong Ferdinand Marcos, Jr.
Sa nabanggit na aktibidad nabatid na nagpahayag si Vilches… “Specifically, this activity is contributing to agenda number 3, which is improving our bureaucratic efficiency. Meaning, we have to make these processes more efficient in government processes. It is also contributing under the ease of doing business. We have to reduce the barriers to entry for our entrepreneurs. We have to make an environment that will not be cumbersome to do businesses in our locality. This activity is very timely, as we all know good local governance is one of the priorities of our honorable governor. With enhanced citizen charter, it means that we have to re-engineer our services the way we provide it. We are ensuring that the provincial government is doing transparency and accountability in all our government operations… It is our aim to make our services to our client be it external or internal more efficient.”
Ilan sa mga tinalakay ay yaong mga salient features of RA 11032 (The Ease of Doing Business and Efficient Government Service Delivery Act of 2018); Citizen’s Charter Guidelines; Whole Government Reengineering Manual kasama na ang break-out sessions para sa Writeshop on Crafting the Citizen’s Charter.